Privacy policy
Last updated 7 November 2026
This page explains, in plain English, what we collect when you use Clairx Studios, why, and what you can ask us to do with it.
What we collect
- Your account. Your email address. If you sign in with Google, we receive your name and email address from Google, and nothing else from your Google account. If you use a password, we store it only as a secure hash, never the password itself.
- What you make. The photos, video clips and voice recordings you upload, the ideas and prompts you write, and the films, pictures, voices, sound effects and music made for you.
- Payments. Your balance and a record of top-ups, spending and refunds. Card payments are handled by Stripe; we never see or store your card number.
- Basic technical data. Cookies that keep you signed in and remember your settings, and server logs used to keep the service running and safe.
How we use it
- To sign you in and keep your films, Library and balance in your account.
- To make what you ask for: your words, references and prompts are sent to the AI services that do the work (below).
- To take payments, give refunds for generations that fail, and answer your questions.
- To keep the service secure, for example by slowing down repeated wrong passwords.
We don't sell your data, and we don't use it for advertising.
Who we share it with
Only the services we need to run Clairx Studios, and only what each one needs:
- Anthropic (Claude) writes the concepts, scenes and prompts from your idea and references.
- Higgsfield makes the pictures and films from your prompts and reference images.
- ElevenLabs makes voices, voice-overs, sound effects and music.
- Stripe handles card payments.
- Google signs you in, if you choose "Continue with Google".
- Resend sends account emails, such as password reset links.
- Render hosts the app and stores your account and files.
Where it's kept, and for how long
Your account and files are stored on our server at Render. We keep them while you have an account. Films made by our AI providers are also held by them for a limited time (about a week), so download the ones you want to keep.
Your choices
- You can download what you make at any time.
- To see what we hold about you, correct it, or delete your account and everything in it, email clairxstudios@gmail.com from the email on your account. We'll do it within 30 days.
- Only clone a voice or use a face that is your own, or that you have permission to use. See the Terms.
Children
Clairx Studios is not for children under 16.
Changes
If we change this policy, we'll update the date at the top. Big changes will be shown in the app.
Contact
Questions? Email clairxstudios@gmail.com.